Tuesday, January 26, 2010

VNC on the Mac to access and control Windows computers

wanting to use VNC on the Mac to access and control Windows computers, you don't need additional software.  VNC Viewer is already built in to OS X 10.5.  To do it just connect to a server:

Go > Connect to server... (or press CMD+K)
In the server address instead of typing smb:// or afp:// type vnc:// and the IP or computer name.

This will use screen sharing and allow you to control the computer the same way VNC always has.  

Remote desktop into a MAC OSX from PC


to Remote desktop into a MAC from a PC you must install a VNC Viewer (http://www.tightvnc.com/download.php) is a good one!

Download the from the Windows mirror on the PC, install VNC Viewer

On the Mac 

go to 

Apple - System Preferences - Sharing

Check Remote Management

click Computer Settings

Check Anyone may request permission to control screen

Check VNC viewers may control screen with password

ABSOLUTELY PASSWORD PROTECT THIS FEATURE!!!!!!!!

Open VNC viewer on PC - type in the IP address or host name of the MAC. It should open right up! 

Change Computer Name on a MAC OSX

to change MAC OSX Computer name such as "keiths-macbook-Computer": 

Go to - 
System Preferences › Sharing › Computer Name.

Wednesday, January 13, 2010

Recover Deleted Items in Outlook

To recover deleted items, click Deleted Item Recovery on the Tools menu. It many only have the past couple of days depending on Exchange purge settings.

Tuesday, January 12, 2010

Outlook emails and signatures are double spaced

So you set up a nice new signature for outlook. You are firing out emails at warp speed. Then you get a reply.... oh snap, everything is double spaced??? WTF?

Before you go sending that raise proposal to the CEO, follow these steps to make your message look legit (and single spaced)

Step 1

  1. Step 1 - First, you have to open Outlook. Then in Outlook, on the Tools menu, click Options.

  2. Step 2

    Next you have to click the Mail Format tab. Then select Signatures.

  3. Step 3

    Then the next step is in the Signature box, select the signature that you want to modify, and then click Edit.

  4. Step 4

    Here's where all of the action is. Place the insertion point after the last character in the line.
    Press DELETE, and then press SHIFT+ENTER.

  5. Step 5

    Repeat Step 4 for each line of text.
    When you have finished with all lines, click OK three times.

Monday, January 11, 2010

Install a wireless mouse to Mac

  1. Step 1

    Install two AA batteries in your wireless mouse.

  2. Step 2

    Turn your mouse over, then slide the power switch over to cover the light.

  3. Step 3

    Open your utilities folder to locate the "Bluetooth Setup Assistant."

  4. Step 4

    Open the Setup Assistant then click "Continue."

  5. Step 5

    Choose the "Mouse" option on the "Select Device Type" panel.

  6. Step 6

    Turn on your mouse by sliding the power switch so the light is not covered.

  7. Step 7

    Click "Continue" on your computer when the light on the mouse starts to flash.

  8. Step 8

    Choose the mouse from the "Setup Assistant" listing then click "Continue."

  9. Step 9

    Click "Continue" again when the Assistant window says that the installation was successful.

  10. Step 10

    Click "Quit" to exit setup.

Monday, January 04, 2010

No Recycle Bin icon on desktop

One day your recycle bin icon disappears... oh snap! How do I get this back?


Well, if your recycle bin icon disappears from the desktop. Try this move right here...


Start by right-clicking your desktop and selecting "properties." On the window that comes up, select the "desktop" tab, then click "customize desktop." On the next window, select "recycle bin (full)" and click "restore default," then repeat with "recycle bin (empty)."


This should restore the recycle bin icon to your desktop and SHOULD work for all Windows Operating Systems

Feel free to email me at keith@phillykeith.com

My personalized tech support services are available to everyone worldwide! From small hardware purchases to online Social Media Strategies for business and everything else in between, talk to us before dropping a bundle elsewhere..

Labels: , ,

Wednesday, December 30, 2009

Edit Logon Script - logon.bat





To edit a logon script / batch file (usually named logon.bat) browse to

C:\WinNT\SysVol\Sysvol\(domain)\scripts

Open batch file with word pad and make your edits

Feel free to email me at keith@phillykeith.com

My personalized tech support services are available to everyone worldwide! From small hardware purchases to online Social Media Strategies for business and everything else in between, talk to us before dropping a bundle elsewhere..

Labels: ,

Monday, December 28, 2009

Gmail - unable to register a username that does not exist

So you think of a cool new name to use for personal or business email. You run to your computer, go to the Gmail home page and are ready to sign up as a new user. You enter in the name, check the availability and ::boom:: you are told that the name you are trying to register is unavailable...



This stinks but you are determined to get this address, by any means necessary! You send an email to the desired email address asking the person if they would be willing to give it up for a small fee. Out of the blue you get a real kick to the butt. Here comes a bounceback message saying something to the effect of "The email account that you tried to reach does not exist."





Why can't I have a Gmail address that does not exist you ask????


This is because Google accounts that are not used for more than nine months are disabled. Usernames are not recycled so you'll have to pick a different one. 

Don't believe me? Check out "The username I want is not available:"
Gmail Help  › Your Account  › Creating an Account  › The username I want is not available

and "Dormant addresses:"
Gmail Help  › Your Account  › Account Information  › Dormant addresses



This sucks - believe me, I found this out the hard way. Next time you talk to a Google rep, demand that they release unused email addresses!!!!

Labels: ,

Make Google Chrome the default browser


Follow these steps (for Windows):
  1. Click the Tools tools menu menu.
  2. Select Options.
  3. Click the Basics tab.
  4. In the "'Default browser" section, click Make Google Chrome my default browser.
  5. Click Close.

Labels: ,

Blackberry Enterprise Manager "Last Contact Time" is off


The Blackberry Enterprise Manager has a column in the users section called "Last Contact Time". This section lets you know the last time a users blackberry succesfully contacted the server and sent or received an email. If a blackberry user frantically calls you and says " I am not receiving emails" or "my blackberry isn't synching to my calendar this morning" yet, the Exchange server is up and running other people are receiving emails at their desk, the BES is the first place you want to look.


So say today is 12/28/09 but when you look at the BES console the Last Contact Time says 12/26/09, wtf do you do?

If it is just one user who is off, you could right click that users name and select Resend Service Book and also select Reload User. In the past I have had success with this. But chances are that you will have to reactivate everyone at once but trying this move.

Right Click the My Computer icon on your desktop
Select Manage
Open Services & Applications
Select Services
Look for any Blackberry service with the startup type of Automatic,
Make sure those services are Started. (simply right click on that service and choose start)
Wait a minute or two, check the BES Contact Time. Now it should be up to the minute.

This happened because Blackberry service or two that stopped working on the server for whatever reason. Usually because of an unexpected reboot of the server or a spike in the electric.

Hope this helps

Feel free to email me at keith@phillykeith.com


My personalized tech support services are available to everyone worldwide! From small hardware purchases to online Social Media Strategies for business and everything else in between, talk to us before dropping a bundle elsewhere..

Labels: , , , ,