Outlook says disconnected

If outlook says disconnected in the lower right hand corner follow these steps

Step 2: Start Outlook in Safe Mode

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1. Quit Outlook.

2. Choose Start menu -> Run

3. Type "Outlook.exe /safe" and click OK. (Without quotation marks but there is a space in front of "/")

Please perform a test in Outlook Safe Mode.

If the problem persists in Outlook Safe Mode, Please try next step.

Step 3: Create a new profile